eBay

I was selling a $500 item, due to Chritmas and bushfires, the delivery got delayed. Buyer started an item not received claim, closed in buyers favour, so I had to refund the buyer. But the item got delivered a few days after the buyer received the re...

i have sold an item 40 days ago, the buyer said it works well until today. he asked for a full refund or replacement. my refund guarentee is 7 days. should i refund him or decline his return request?