User Activity

I've had a really great run on ebay for about 18 months. No issues buying or selling. But in the last 3 days I have been hit with a buyer who wants a refund because her item hasn't arrived and she chose to have untracked mail as a domestic letter - m...
I've been selling on and off for a while but am still confused about how fees work! I am just a hobbyist downsizing my collections. I am tryng to working out the best selling methodolgy mindful of the hits of fees from ebay and paypal so my question ...