I hope I can get some help with my problem. Problem 1 a customer opened
an "item not arriving" case. They told me they would wait until the end
of this week as they wanted the item, not a refund. In the meantime the
item was returned to me (incorrect...
I posted a parcel almost 2 weeks ago, the buyer did NOT request
registered or tracking, she insists that the parcel has not arrived and
is demanding a refund, where do I stand ?thanks
