I hear you. I had a buyer try several ways for a refund. In the end, she
broke the item and I had no choice, so I sent shipping labels. She
cancelled the order! I sent more from another company. She refused to
send them back. When eBay said they need...
I just had a complaint from a buyer in Wales. Despite having the
tracking number, she has continually hassled me about how long it was
taking (knowing it was coming from Au & extra time for Covid). The item
finally arrived at customs & she is now ref...