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A customer in Canada has bought an item for which the ebay postage calculator estimated a $ 13.70 postage charge. however the item only cost us $2.35 for a letter to Canada. We would like to refund some of the postage back to the customer. How do we ...
I was wondering on average how many times an item is sent to a buyer and they claim it never arrived (on average) for a poarticular category, for example jewellry, computer parts etc..?