After two months and four approaches to Ebay, it is fixed and I can now
change the personal contact information previously blocked by a "sorry"
message. It was evidently a known problem for some users according to
the Chat consultant.Ebay seems to ha...
What a sledgehammer suggestion - to delete the history and cookies when
using another browser would achieve the same. I use Chrome, but Edge and
Opera produces the same "Sorry...." message. I've been waiting a month
for a solution from Ebay with many...
Yes I did try that link thank you. I even signed out, and attempted to
sign in with my email address (instead of username) and get the same
result. I have been trying to get Ebay for nearly a month now, to look
into it.