eBay

I bought a pair of horse riding boots for my daughter she wear a size 1-2 now so i bought a 3 for her to grow into but still be able to wear at competitions now.. The boots arrived and are clearly marked as a size 4 and as such way too big and unusab...

Who makes the claim the buyer or the seller and how is it done? Just with austpost or with paypal too? If it says item damaged in the tracking info will auspost be automatically liable?