User Activity

This morning I had a call from Ebay plus asking if I would like to "accept" a $10 voucher as a reward for ongoing ebay purchases. The caller did NOT request any personal information and already had my email address. Is this a scam or legit?
Hi, Can anyone tell me when an item from overseas is received damaged whether the refund should be for just the item, or for postage as well please? Is there any protection through pay pal for the postage part of it - thanks.