eBay

a buyer says the shoes i sent her were broken although i noticed no such thing when mailing them out?i have offered her a refund as she is unhappy so do i have to pay the postage to have them returned to me?

I just sold a pair of shoes to a buyer.They were listed as used.I listed that they were worn only 2-3 times which is the truth.I did give them a clean prior to mailing as one would.I packaged them up and mailed them off last week.The buyer has now me...