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damsel_in_distress_au · 28-08-2013

What's the general consensus on offering refunds for items missing in the post. The item was posted 3 weeks ago along with approx 30 other items and one item hasn't been received. I said that if it hadn't been received by last Friday I'd offer a refu...

damsel_in_distress_au · 25-07-2013

Hi all, Have sold an item (not the first time) but is the first time have experienced this.Item was listed was standard postage - email from PayPal says item is eligible for Seller Protection which I assume is causing the problem here.I can't click t...

damsel_in_distress_au · 28-08-2013

Thank you - yes there was no tracking. The postage was only $1.30 so not worth it. It's a small priced item, just wanted a general opinion. My first thought was also to refund. Thanks

damsel_in_distress_au · 26-07-2013

Thanks for replying but that's my whole issue - to the right of the sold item in the drop down box I don't have a 'mark as posted in there - just an add tracking number.As the item was just in a normal A4 envelope there is no tracking on it - so I ca...

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Sold item requires a tracking id

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