User Activity

we purchased a mat from the site feb 2013, being used by small children only, it recently split completely in half, anyone else had a problem with them? sent an email to stating what had happened no response from them. i do realise the mat had only...
purchased my 1st o/seas item in Eng on 29/7/12 paid as soon as auction ended item paid for icon is highlighted, how long before I would expect some response from seller or am I being a bit jittery about my 1st o/seas buy. its now 6/8/12. Thanks.