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Help!! I recently sold an expensive piece of jewellery to a buyer in the US and now they have initiated a buyer return request stating the item was damaged when received. They have sent photos of what looks like the chain was snapped (they state it's...
Someone please inform me what the issue is. I have been trying to list, relist, do invoices etc all morning and it just times out. In the meantime, I have auctions that have closed now and missed out on higher prices as customers were unable to bid. ...
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