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Resolved! 60-day limit on giving feedback.

I purchased 10 lamp fittings. The LED lamp in one was faulty and the seller agreed to replace it. I delayed giving feedback, giving the seller the opportunity to fix the issue. The seller strung me along with apparently reasonable explanations and se...

User avatar by • Community Member
  • 447 Views
  • 16 replies
  • 1 Helpful

Unpaid items

How is it that a seller can refund the purchase price then mark the item as 'unpaid'?This is how petty minded sellers can negate a buyer's account just because they decide to NOT honour a sale that the buyer just bought and paid for.The seller can al...

Is it possible to "report a seller" for dodgy behaviour.

Recently I was the victim of seller fraud (the seller has been removed from eBay) and after I posted about the experience, I was contacted by eBay to ask about my interactions with eBay.During the conversation, I asked what I should have done differe...

User avatar by • Community Member
  • 278 Views
  • 7 replies
  • 0 Helpful

Seller advertised Aus Post postage and sent with Sendle

Per description, I bought an item that was sold with Australia post postage but the seller has sent it with Sendle. Would this have been cheaper for the seller? Seems like a dodgy practice if it was. The item was is large so the postage I paid was $2...

User avatar by • Community Member
  • 105 Views
  • 3 replies
  • 0 Helpful

Resolved! Negative feedback removed

I regretfully left my first negative today after over 15 years of buying on eBay because I thought it was important for buyers like me to see this and avoid that seller if they chose to. The feedback was polite and I only spoke about the difficulty t...

User avatar by • Community Member
  • 1136 Views
  • 20 replies
  • 2 Helpful

Why is there import charges on secondhand items?

My recent overseas item browsing show many items now attract huge import tax fees. This even applies to second hand clothes (jeans /jacket) coming from the US. A secondhand jacket listed at US$23 attracts a $9.22 import tax levy. Thats ridiculous!

User avatar by • Community Member
  • 5257 Views
  • 42 replies
  • 4 Helpful

HELP! Selected Click and Collect not working

I recently tried to select Click and Collect for an order and went to pay via Paypal. The confirmation screen before being redirected to Paypal showed the clear discounted price for click and collect. I proceeded with payment and then I get a confirm...

Resolved! Ebay Sellers Delivery dates:

I recently had a purchase, where the seller had a estimated delivery date which was not met, when I enquired I was informed they were away, and the Ebay ad had been flagged.I looked at the Ad and yes there was a small print note high on the left hand...

User avatar by • Community Member
  • 1908 Views
  • 75 replies
  • 1 Helpful

Leave Negative for Global Shipping Program

The whole GSP (Global Shipping Program) is a typical eBay abortion. I think the easy way to send a message to eBay US Sellers who use GSP is to leave them Negative Feedback when an item doesn't arrive which was shipped using GSP. Unfair against the S...

Resolved! Dangerous fault simply refunded

To whom do I report a dangerous fault in a gas burner? As I have simply been refunded and asked to send the unit back. When I tried to reply to Ebay's email ebay @ ebay. com it was bounced. Recently I bought an LPG gas burner, used for localised heat...

User avatar by • Community Member
  • 252 Views
  • 9 replies
  • 0 Helpful

Listing prices vary greatly

Obviously we're all aware that there are some sellers that actually WANT to sell their product and others that insist on receiving top dollar or no sale. I'm the type that wants to move stuff on, give a good deal and be a reputable seller on eBay, bu...

Resolved! Australia Post Contractor Stole My Parcel - Dandenong Victoria 3175

I ordered a laptop on ebay. seller sent it via Parcel post+signature. I kept tracking it from the office and finally it was on board with the driver. All of a sudden parcel was delivered at 11.51am when I was at work. When I went home no card was lef...

User avatar by • Community Member
  • 9065 Views
  • 55 replies
  • 0 Helpful

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