on 07-03-2022 05:13 PM
Has anyone else noticed you can't contact Ebay about an account issue, especially one caused by ebay.
There is no "OTHER" option in their contact section under accounts. Maybe there should be an "ebay caused issues" option
on 07-03-2022 06:30 PM
@tswc69 wrote:Has anyone else noticed you can't contact Ebay about an account issue, especially one caused by ebay.
There is no "OTHER" option in their contact section under accounts. Maybe there should be an "ebay caused issues" option
You have the option when you scroll to the bottom of the account page in "eBay help" to contact eBay directly.
Why didn't you do that ?
on 15-03-2022 02:37 PM
Hi Thanks for reply and yes I did use help which takes you to multi choice options which don't cover question or frequently asked questions.
so Totally no use at all, even "contact us" has been of little help I have even phoned ebay. I have realised ebay is solely concerned with profits and not customer care or service.
That's just my experience with them over the past 3yrs. I have been an ebay member since 2005
on 15-03-2022 02:42 PM
@tswc69 wrote:Hi Thanks for reply and yes I did use help which takes you to multi choice options which don't cover question or frequently asked questions.
In that case try detailing your problem here and maybe one of the regulars can point you in the right direction.
on 15-03-2022 04:40 PM
What's wrong with using the Chat option?
on 15-03-2022 04:45 PM
You don't have to choose a perfect option - just choose the option that is the closest to your problem. I have done it sometimes, and you can still connect to live chat and just explain your problem.