on โ19-06-2019 03:38 PM
Please clean his records off your account. I dont want to see emails to him as if he is still here. Please Please fix your records!
on โ19-06-2019 03:49 PM
I am sorry for your loss however eBay staff do not read here
The only people here are buyers and sellers who are not responsible for what eBay do and we cannot 'fix ebay's records'
If you have contacted eBay by email, may I suggest it might be better to phone them as any emails to them will go to an automated service and generate bot driven replies
on โ19-06-2019 03:54 PM
I am sorry for your loss.
You are not contacting ebay here....the boards are run by volunteer members who have no authority to close any accounts.
As you obviously have access to the account as a short term measure you can go into the settings and turn off all the email options.
In the longer term you need to send ebay a copy of the death certificate with a request to close the account. While it may be upsetting for you, ebay will not just close an account on the sayso of someone who is not the account holder.
If they did allow just anyone to close accounts there would be mayhem.
on โ19-06-2019 06:31 PM
on โ19-06-2019 07:53 PM
The OP still has to contact ebay as she wants to close an account which does not belong to her.
on โ19-06-2019 08:15 PM