How to change a sale from 'pickup' to being 'shipped'?

Hi,

 

I'm new to eBay SELLING.

 

I listed my iPhone as "pickup only" (from Sydney).

 

After the sale and payment was made the buyer, the buyer informed me that they were in Brisbane.

 

I haven't been able find a way to change the item from 'pickup' to being 'shipped'.

 

I have found a way to print out a eBay 'shipping label', but I'm worried that the payment won't be released due to there being no PHYSICAL pickup.

 

Will me printing out a eBay shipping label be enough to get paid. Obviously I plan on shipping the iPhone with insurance and signature required.

 

Need your help - please respond.

 

Cheers,

 

Grant

Message 1 of 5
Latest reply
4 REPLIES 4

Re: How to change a sale from 'pickup' to being 'shipped'?

pick-up only........cancel with the reason " do not ship to this address'....

 

is the buyer willing to pay postage?

 

Are you signed up to MP in order to be paid?

 

sorry.....but lots of red flags here.........

 

Have you read the 'sellers T&C's"?

Message 2 of 5
Latest reply

Re: How to change a sale from 'pickup' to being 'shipped'?

You appear to have sold this phone twice on consecutive days.

What happened?

 

As a new seller selling an Iphone  you are a magnet for scammers.

 

You listed the phone as pick up only & should stick to that.

 

I would cancel the sale as problem with buyer's address.

Message 3 of 5
Latest reply

Re: How to change a sale from 'pickup' to being 'shipped'?

*casey*
Community Member

And now the phone's been sold   again, which  makes it three times  sold in 2 days !

 

Is  the last sale, which  you listed with free postage,  from one of the previous   two   "buyers"  ?

 

"but I'm worried that the payment won't be released"

 

Does this mean you've registered to sell,  signed up for managed payments  and understand your payment will be on hold for 30 days ?

 

https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792&srsltid=AfmBOoofUqJ1BKa...

Message 4 of 5
Latest reply

Re: How to change a sale from 'pickup' to being 'shipped'?

You have sold the same phone three times

 

Nobody here can help you with that

 

But if you do not indeed have three identical phones, all with the same identical damage, then expect htree very unhappy buyers

 

And no money if you have not signed up for Managed Payments

 

This is one of the reasons for it, and for the hold on funds for all new sellers

Message 5 of 5
Latest reply