ebay customer care - does not work

tswc69
Community Member

I have been with ebay for 16yrs. I have paid ebay plus fees and have Paypal statement to prove it, but after ebay withdrew the fees twice they repaid 1 and offered me gift voucher for the mistake. Then tjey say I still owe the fees and have restricted my account. I have contacted customer care 3 times, been transferred to team that deals with it and still no change. They won't even let me close my account- what a joke.

My only alternative to resolve issue and prevent it from happening to others is to  make formal complaint to the ACCC.  Trying to ask Tim McKinnon for explanation

Signed-Very disappointed customer

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