Check out a guest / Refund

esee12
Community Member

Hi, I purchased a product on EBay, it’s been 45 days and I’ve still not received the product. Seller is saying it has been delivered and is taking weeks to reply to my messages. 

I just want a refund at this stage. 

I have an existing eBay account however I checked out as a guest when buying the product so it’s not showing up as a product to get a refund on. 

I can’t contact anyone at eBay, there is no number or email. What should I do? 

 

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