Hi all, I purchased an item from ebay and its not appearing in purchases secondly its delayed alot

[wakaskhattak_2]

Hi i purchases an item which is delayed but its not on my purchases and i need a refund and seller said contact ebay team but its so hard as it doesnt appears on my purchases section i am so furstrated please tell me what to do

[sandypebbles]

Did you buy on this account or as a guest?  (or did you sign in via social media)?

Have you changed the time period in the drop down menu to cover when you bought the item?

How long ago did you buy it?

What was the estimated delivery date?