How do I file a dispute with a seller on eBay

kobi64
Community Member

Bought a product that lasted 3 days after contacting the seller he informs me that once the item is out of the box there’s no warranty and they won’t refund or send a new one 

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*casey*
Community Member

A US seller who may be dropshipping by the look of the  copied images.

 

Use the information in this link to open an item not as described claim if it's within 30 days of receiving it.

 

https://www.ebay.com.au/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-pol...