on 18-12-2018 04:39 PM - last edited on 18-12-2018 07:51 PM by gewens
Supplier supplied an item that took 11 days to arrive. It shows an Australia Post label but a return address in Suite 32, Level 3, Building 4B, Lord Street, Botany. 2019. I have issues with this item and have contacted the supplier regarding the misleading description of the item. The second order took 14 days to arrive and has a similar Australia Post label and exactly the same return address in Botany. Investigation reveals that both of these suppliers are based outside Australia. I suspect that these items were both posted from China. Perhaps this is a method to avoid GST?? I do not deal with mainland China due to issues in the past. Both of these suppliers listings appear to be legitimate Australian suppliers when they are clearly not.
I did order another item from a legitimate Australian supplier based in Sydney and the item of similar size took only 7 days. Another item ordered from an Australian supplier also based in Sydney, took only two days to arrive.
It would be best to open a case through eBay. I always check where the seller is based, as many show an Australian address on the listing, however when you check the seller profile you will generally see that they are located in China. I have had issues with some Chinese sellers in the past, but I must admit that there are still some Chinese sellers who are legitimate and will correct any issues that arise.