on 20-07-2023 12:37 PM
I'm trying to return an item to the seller as it doesn't fit, and the seller will not reply to my messages. I contacted Ebay who informs me I have to return the item. I tried to return the item with a courier but they have all stated that they will not deliver to a PO box, and the only address I have is a PO box in Chullora NSW. Ebay has said they cannot give me another address. What can I do now?
Sorry, I must have missed the post where you specifically stated the item was oversized. That does complicate things somewhat.
Would it be possible to repack it into a smaller parcel that would meet Auspost requirements? Or is it just a really big/heavy item?