What can I do when an item purchased has a fault and seller refuses to do a refund?

[lynne.w2]

Item has a 12 month warranty. The seller said sent it back but I will be without it for 4 to 8 weeks or longer, but I need this item. Now they say it's fair wear & tear which isn't possible as I only bought it in March.  Unsure if anyone here can advise my next step.

[sandypebbles · Accepted solution]

Seller is registered in Hong Kong

For a warranty to be anything more than a word on the screen, the seller needs to be an authorised seller/re-seller AND registered in Australia 

[lynne.w2 · Accepted solution]

Learn a valuable lesson, be it a very expensive one. Thank you to all who commented 🙂