receive a refund once a return is closed?

i returned the item back but got notified from ebay that my return got closed. However, I did not receive the refund. The seller also needs to get refund of their fees from ebay???

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lyndal1838
Honored Contributor

Did you return the item through the dispute process?

Did you send it with tracking.....and did you upload the tracking to the dispute?

Does the trcking show that it has been received by the seller?

 

If yes to all of the above then you need to appeal the closing of the dispute.