on 21-06-2014 09:38 PM
I have just had an issue with a particular seller which I believe Ebay should do something about.I purchased a Sat phone of this low life. It took two weeks to arrive. Where I live you can't just get a sim card so I needed to go to a town 200ks away to get this. I broke down on the way and after a expensive tow and repair and almost three weeks I finally got home to test it, It didn't work; I immediatly tried to contact this low life with nil results either by msg and phone. I have also been told that Ebay was also unsuccessful. I then went to the resolution centre only to be told it was over the 45 days from purchase. I am at present gathering the details to take the matter to the ACCC.I would love to name this low life. I believe that the resolution centre should be a 45 days from the time of reciept not purchase.I had no article take 6 weeks to arrive
on 22-06-2014 09:46 PM
Hi mate,
Don't go to the ACCC because they only deal with million-dollar companies such as Telstra, Optus etc. only. The right place is VCAT. I've been there done that. Don't waste your time.
Good luck buddy.
TCO_8888
on 22-06-2014 09:57 PM
In this issue it was ebay who suggested ACCC.Thanks for your info much appreciated
on 23-06-2014 03:04 AM
This is my last msg to the attack dogs that seem to exist on this forum. As I said the sat phone didn't work, it is a bit hard to get it to work if you are unable to turn it on. My main issue is was the zero contact by the seller who may end up regreting not doing so. I have learnt several things from this including I will never again post anything on this forum. To those that were helpful you have my appreciation to the rest have a nice life.