ANZ Banking

[peppers-tree]

Is anyone else haveing problems paying for things from the ANZ banking site... I can get in to my account then to pay anyone..Then I can type in the payees details but when I click on the pay ( green) button on the bottom, the whole site freezes up and I can't go any further.. Then the whole site closes down.. Is it me or the banks problem.. I hope too that this is the right place to put thisThanks..

[lyndal1838]

Sorry, it is not really the right place to ask.....the problem is obviously between you and your bank and nothing to do with ebay.

As a long time user of internet banking my first phone call would be to my bank to see if they had any know issues with their site.

[peridot55555]

Pepper, ring your bank & explain the problem U are having - it might be their problem or it might be malware or something.

[peppers-tree]

Thank You both for your replies and I am sorry if I have put this question in the wrong place as I couldnt find anywhere else to put it...

I would also LOVE to phone my bank but I do not use a phone as I am deaf...I was hoping that someone else may have used the ANZ to pay for something and let me know if it was working for them or not...Sorry

[time*worn*style]

Hi Peppers, I use ANZ all the time and find when it freezes up occasionally I just clear cookies and cache then reboot the computer. This seems to reset it ok for me. Worth a try 🙂

[lyndal1838]

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@peppers-tree wrote:

Thank You both for your replies and I am sorry if I have put this question in the wrong place as I couldnt find anywhere else to put it...

I would also LOVE to phone my bank but I do not use a phone as I am deaf...I was hoping that someone else may have used the ANZ to pay for something and let me know if it was working for them or not...Sorry

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Oh dear,  I am sorry...I had no idea you were deaf.

I  have no idea about ANZ but St George bank has a facility for contacting them by email....I have used it once in the middle of the night and received a reply very promptly in the morning.  Could you investigate that option?

[peppers-tree]

Hi Lyndal.. I did that this morning but they only have a phone number.... I will have to go out into the miserable weather and go to the BM Bank I think... Thanks everyone...T

[patchoo78]

Hi peppers... 

Perhaps this will help : http://aussieoutages.com/status/anz-banking

There is a button to report problems you are having, I'm not sure how fast they are at responding to queries

[thecatspjs]

All is fine with my ANZE internet and smartphone banking as far as I can tell.

I just successfully did a transfer via pay anyone between a couple of my accounts to test the function and it was working fine.

Have you tried to log on and process a transaction using a different browser ??

[phorum_junkie*]

Like ebay I have often had problems with ANZ using IE so now usually use Firefox or Chrome. If you are refering to paying ebay sellers then why aren't you using Paypal?