Absolutely no response from seller after payment, no tracking number, not mark posted.

[donut1.6]

I bought an arcade stick from a seller based in Melbourne on Monday and paid the same day, I expected the item to be shipped out on Tuesday, but it wasn't, so I send out an email on Tuesday night, again yesterday, no response or anything.

What should I do? How long should I wait before opening a case? And do I go through eBay money back guarantee or go through Paypal like before? What is the difference?

[missmissunderstood]

I noticed in their store they have a busines email

Perhaps try and email directly that way

ebay AT buymedirect.com.au

[donut1.6]

what is hell is an automatic defect?

[curraone]

Every dispute opened gives a seller an ebay defect.

sellers are only allowed a certain number of defects before they lose their selling rights and sometimes they are barred from using ebay.

The transaction defect rate is the percentage of a sellers transactions where one or more of the following has occurred:

• Detailed seller rating of 1, 2 or 3 for Item as described

• Detailed seller rating of 1 for Postage time

• Negative or neutral Feedback

• A return initiated for a reason that indicates the item was not as described

• An eBay Money Back Guarantee request or PayPal Buyer Protection case opened for an item not received or an item not as described

• Transaction cancellation by the seller when the item was out of stock, or sold to another buyer

To meet ebays minimum standards, sellers can't have more than 5% of transactions with one or more transaction defects over the most recent evaluation period.

[donut1.6]

It that case the seller fully deserves a defect.

What you seem to not get is that 06 of march, which is tomorrow, is the date I expect my arcade stick to arrive on my door step. Okay?

In order for that to happen, the seller need to have sent it out on Tuesday or Wednesday.

The seller has not made any effort to tell me that the item has been posted, and this is what the defect is for.

And I'll be damned if the item actually arrives tomorrow.

If I open dispute after 06 march, then I have wasted 4 days for what?

[robinsonmarineparts]

Hi, i'm not defending anyone, but this week for 3 days i had spasmodic internet and some messages in couldn't answer straight away, i did answer alll messages when i could.

Also the seller could be sick, had to rush away there's alot of reasons why he/she hasn't answered yet.

[robinsonmarineparts]

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@investmenttechnology wrote:

What you seem to not get is that 06 of march, which is tomorrow, is the date I expect my arcade stick to arrive on my door step. Okay?

---

You do understand what " estimated between"  means do you?

No where does it say "Guarantee delivery on the 6-3-15"  does it? 

[li.vish]

Hi everyone, the discussion is getting a little heated.  Please be sure to keep your communications civil.  Thanks!

[horizon1907]

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@investmenttechnology wrote:

Paypal disputed opened, seller now have two channels to communicate with me.

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IMO you were going to anyway. You had no intention of  listening to what others had to say about your question.  Talk about being TOTALLY unreasonable. 

[donut1.6]

I was right to open the dispute, the seller finally replied and gave me some bs excuse like system down etc, and have just posted the item and provided tracking number.

If I didn't open paypal dispute, he would not have replied.

[horizon1907]

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@investmenttechnology wrote:
I was right to open the dispute, the seller finally replied and gave me some bs excuse like system down etc, and have just posted the item and provided tracking number.

If I didn't open paypal dispute, he would not have replied.

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Wonderful for you. How do you know that the excuse was BS ? Maybe it was down.  Poor Seller though ! You are still going to leave poor feedback for them aren't you.