on โ10-10-2020 12:24 AM
Dear all, I bought an item which was basicaly a software download when I downloaded it was just somehing else, tried to communicate with the guy, he never responded, the account is no longer in existence.
on โ10-10-2020 01:25 AM
I don't think eBay cover digital downloads with their money-back guarantee, but PayPal do. If you paid via PayPal then you should be able to make a claim with them.
on โ10-10-2020 11:09 PM
@mbuyiselntshongwan_0 wrote:Dear all, I bought an item which was basicaly a software download when I downloaded it was just somehing else, tried to communicate with the guy, he never responded, the account is no longer in existence.
I would also run a VERY good virus checker through the device/s
on โ10-10-2020 11:17 PM
Yes, that sounds suspicious.
Of course, that's how some of these crooks operate.
on โ11-10-2020 09:36 AM
If the account is no longer in existance, then eBay have shut it down, not the seller. Does it say on their feedback page that they are no longer a registered user, or has the account completely disappeared?
Try and lodge a claim with PayPal. Make mention that the account has been closed down by eBay. That usually speeds to refund process up a bit.