04-10-2019 01:12 PM - edited 04-10-2019 01:13 PM
For overseas sales to Australian customers, Ebay has started adding their ABN number and "Code - Paid" to the first line of the customer's postal address.
This is intended to indicate to Australian Customs Authorities that GST has already been paid on this item.
Unfortunately, this is having the effect that some deliveries are being returned to the sender because Australia post doesn't recognise that information in the first line as a proper address!
This has now affected two deliveries to me!
on 04-10-2019 02:56 PM
I am waiting on a small package from overseas so will be interested to see what happens.
I will be jumping up and down if it does not arrive.
Have you contacted ebay to let them know?
I don't know how they could put this information on the address label as the address label is printed by the seller and they do not have access to that information.
on 12-10-2019 11:08 AM
The "information" appears on your Paypal address. Under Paypal rules, sellers must send items to the buyer's address as it appears on Paypal.
I think it would help if they put the "information" after the last address line (i.e. the destination country) - this might help to avoid postal service confusion.
on 12-10-2019 12:17 PM
My package has arrived and there is nothing like you describe on it at all.
There is nothing different now to what has always been on the Customs forms.....ebay is not putting anything on the labels.
on 12-10-2019 12:53 PM
on 13-10-2019 04:35 AM
16-10-2019 05:07 PM - edited 16-10-2019 05:08 PM
I recently got a parcel from Portugal and I noticed the seller had hand written my address including an ABN number for paid GST
I guess it must have been part of details supplied to the seller by eBay or PayPal.
on 31-10-2019 12:07 PM
So is this some sort of tracking that ebay have set up with Australia Post?
on 31-10-2019 02:35 PM
on 02-11-2019 12:57 AM
I suppose that most people will have read the announcement just made about this new code.
Just in case, for those who haven't, I'm posting the information here. The announcement itself is in the eBay Announcements board.
The new address labels format looks like this:
The announcement says that the code is added to "address line one", and that sellers should not remove the code. If sellers print their labels using an "external labels platform", they are to make sure that the code is included "in the format provided by eBay", which presumably means it must be on address line one.
Apparently these codes will give buyers "more tracking events and visibility over their parcel’s journey". Australia Post are still struggling with tracking as it is. How is another code - which is just additional identifying information that has somehow to be scanned by someone - going to improve efficiency in tracking? By making everyone in the delivery chain have to match that code to a tracking number? I am worried that this will actually slow things down and result in problems with misdeliveries.
Perhaps I'm wrong, but I think that there are going to be machines and sorting procedures and couriers and postmen who will be wondering what that code is doing on line one of an address. In my opinion, it's not a good place for a code; it muddies the waters with regards to the delivery address.
Oh well. I suppose we'll see how it goes.