Beware of any warranty
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on โ04-12-2019 01:53 PM - last edited on โ04-12-2019 04:57 PM by gewens
Recently I purchased a replacement lithium battery for my Dyson vacuum cleaner.
The seller advertised a 3-year warranty.
However, within 6 months it went dead. The seller ignored my complaint.
I have learned from my mistake: such warranty in E-bay is useless.
Moreover, I have learned that Ebay cannot punish the seller.
I believe the seller is still advertising procuct the same way until now.
Beware of any warranty
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on โ04-12-2019 01:58 PM
You cannot name and shame on the boards. A moderator will remove the name.
How on earth did you think an overseas seller was going to honour a warranty?
Let alone a Chinese seller.
You had 180 days to open an Item not as described case in Paypal.
Always buy from a reputable authorised dealer.
Beware of any warranty
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on โ04-12-2019 02:08 PM
I know that they will remove the seller's name.
But at least some have read my message
I think Ebay should punish such sellers by downgrading their rating.
All sellers want to maintain their rating as nobody would consider buying from those below 98%.
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on โ04-12-2019 02:23 PM
@ozlearner wrote:I know that they will remove the seller's name.
But at least some have read my message
I think Ebay should punish such sellers by downgrading their rating.
All sellers want to maintain their rating as nobody would consider buying from those below 98%.
You didn't read any of the dozens of existing threads on this subject before you bought so what makes you think anyone will read and benefit from your warning?
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on โ04-12-2019 02:40 PM
@ozlearner wrote:I know that they will remove the seller's name.
But at least some have read my message
I think Ebay should punish such sellers by downgrading their rating.
All sellers want to maintain their rating as nobody would consider buying from those below 98%.
You would be surprised how many don't even bother to check.
Beware of any warranty
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on โ04-12-2019 03:48 PM
Unfortunately you cannot expect to pay less than a 1/4 of the price of a genuine one and expect it to last or do anything a seller says.
Lithium batteries can be dangerous and as much as the genuine price is not cheap it will last and not be a potential fire problem.
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โ05-12-2019 07:55 AM - edited โ05-12-2019 07:56 AM
@ozlearner wrote:I know that they will remove the seller's name.
But at least some have read my message
I think Ebay should punish such sellers by downgrading their rating.
All sellers want to maintain their rating as nobody would consider buying from those below 98%.
I didn't see the seller's name but even if I had, I doubt it would be of much help.
Think of your audience. The small group of boardies here are mostly people who have been around ebay for a while and would rather step on nails than buy their expensive electricals from Chinese sellers, so you're speaking to the converted.
As for nobody considering buying from a seller below 98%, that's not necessarily true either. Lots of buyers wouldn't even know this little messageboard exists, let alone that they can check a seller's feedback. And in the real world, a score of eg 95% would probably look good to a lot of people.
I've bought from sellers with scores under 98%, without having any issues, but it depends on the feedback. For some smaller sellers, just one or two dodgy buyers can pull their rating way down.
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on โ05-12-2019 11:08 AM
@ozlearner wrote:Recently I purchased a replacement lithium battery for my Dyson vacuum cleaner.
The seller advertised a 3-year warranty.
However, within 6 months it went dead. The seller ignored my complaint.
I have learned from my mistake: such warranty in E-bay is useless.
Moreover, I have learned that Ebay cannot punish the seller.
I believe the seller is still advertising procuct the same way until now.
Sorry to hear of your issue. Can I ask where the seller is please?
Beware of any warranty
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on โ05-12-2019 11:15 AM
@4channel wrote:Sorry to hear of your issue. Can I ask where the seller is please?
I take it you didn't read Stawk's post right after ozlearner posted..................
"How on earth did you think an overseas seller was going to honour a warranty?
Let alone a Chinese seller."
"Start me up I'll never stop......"
Beware of any warranty
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on โ05-12-2019 11:32 AM
@padi*0409 wrote:
@4channel wrote:Sorry to hear of your issue. Can I ask where the seller is please?
I take it you didn't read Stawk's post right after ozlearner posted..................
"How on earth did you think an overseas seller was going to honour a warranty?
Let alone a Chinese seller."
Yes, I saw the post by Imastawka. But the OP hasn't said that it was a Chinese seller. I want to know if it is or isn't. So until the seller confirms or denies, we don't know where the seller is!

