Can't contact ebay

[karenferndale]

I have initiated a refund from a seller, who sent me an item that was not totally as described in the product page.  Now Ebay say, in this case, the seller has to bear the cost of postage, which they have said I do.

I now want to Ask Ebay to step in to resolve this issue.  Ebay say to do this, I go to purchase history and click More, where there is an option to ask Ebay for help.  I have NO such option in my drop down list.

I go to the Support Centre and try to contact ebay that way, but the ONLY contact I can find is a phone number.  I live in Australia, so there is no way I am phoning ebay in the US.

Please can someone help me with a way to contact ebay.  Thank you.

[imastawka]

 Le francais est pas mon deuxieme, ou troisieme, langu ou

50e, mon ami idiotAu revoir

[li.varia]

Hi everyone,

Please try to keep the discussion on-topic with the original post.  Please use the Private Messaging system for personal conversations and the Community Spirit board or Groups for off-topic discussions.

Thanks for your cooperation! 🙂

Varia

Community Moderator