Can't contact seller - what next?

[tetibird]

Hi,

bought a book, invoice for postage is wrong (for postcode & to the original postage on ad). Sent 3 emails, no response. Two phone calls to Ebay, gave me phone number but is for an investment company & they don't know the person. 2nd phone call to ebay they said I need to send an email to have it dealt with. That was the 12th, now the 15th no response from Ebay. now 10 days after sale. Where to next?

[lane-ends]

Have you paid for this? It sounds like you haven't. In that case I would not proceed with it as anything could go wrong and your chances of resolving any issues dont sound great.

[tetibird]

No I haven't paid for it & won't till the postage is fixed. I don't think it's a dodgy seller, but I do think there is a problem with their contacts. I'm just surprised after 10 days they haven't filed a non payment . But I can't seem to get this resolved through ebay.

[curraone]

maybe give the item number - not the sellers name - here so that others can give an opinion.

when you obtained their phone number did you use the ebay "obtain contact information" link?   

http://www.ebay.com.au/sch/ebayadvsearch?_sofindtype=9

what is the seller's feedback like?   are they new?

how was the postage wrong?