Cancelling a purchase

[shadspup]

I recently purchased 2 items from the same seller. When the items appeared in my purchase list, they were shown as separate. I messaged the seller (as I always do when I purchase multiple items from the same seller) and asked that the two items be combined on the one invoice (both items were free of postage costs) so that I would only have to make one Paypal transaction.

The seller replied that they were unable to do this (no explanation given). I messaged back, getting a little more insistent that it could be done, and they replied with the suggestion that I deal with them outside of eBay.

Finding this suggestion to be totally unethical, I asked them to cancel the sale. I have not paid for the items.

Am I within my rights to do this??

[shadspup]

Seller has now agreed to cancel the sale, quoting buyer does not want the item as the reason.

[repentatleisure1952]

Just a thought!

What was the problem with completeing two Paypal transactions if postage was not an issue?

Leaving aside his improper offer sending multiple messages would have taken more time than two paypal transactions.

JMO !

[shadspup]

There would be the potential to incur bank charges if there are excessive transactions on the account I use for my Paypal transactions. I was seeking to avoid those bank charges.

Other sellers from whom I have purchased multiple items have not had a problem with combining items on the one invoice and accepting a single payment. I don't know what this bloke's problem was.

[digital*ghost]

Just wondering if you attempted to go through checkout at all?

If you buy more than one item from a seller, unless they have selected the option to not allow buyers to combine multiple purchases, they are automatically combined at checkout and you can pay for them together. There are very few sellers that don't allow purchases to be automatically combined in this way, and it also means the only time you really need to wait for an invoice is if the seller needs to adjust postage costs, which isn't possible if all items are free post, or discounts are automatically calculated at the checkout.

That being said, the only time a seller can't generate a manual invoice for more than one item is when they're listed in different currencies. Depending on the specifics of the seller's suggestion re: dealing outside eBay, it may or may not be against policy as you've already purchased via eBay so they theoretically will have their fees regardless of how you pay afterwards, although as it so far seems the suggestion wasn't necessary for any reason, the seller's response does sound odd and I can understand why it raised a red flag or two. 

[shadspup]

Yes, I did attempt checkout, but only one item showed, so that's when I asked for a combined invoice for the second time.

Mind you, the seller obviously has English as their second language, as can be judged from this message, received after I requested the invoice be combined. I have removed the identifying components:

Hi there

Glad to hear from you!

For your situation, how about we dealing outside the eBay? You can send money 165.38 for xxxx to our paypal: xxxxxxxxxx. Then after that, inform us here of your shipping address so that we can ship them out together asap.

For the 2 orders which is awaiting payment, we would cancel for you directly. How do you think? Any confusion? Pls do not hesitate to tell us here and we are more than honored to assist you.

Both items were listed in $AU, and the location given was Sydney, NSW. I will cancel the sale but I will also inform eBay of the seller's suggestion to deal with them away from eBay.

[digital*ghost]

If it weren't for the suggestion to cancel the eBay orders, they wouldn't actually be breaching any policies by suggesting a direct payment (albeit for unfathomable reasons).

I don't really have anything more or constructive to add, though, as that is a relativey clear request to deal off eBay and report / move on is probably the best way to deal with it. 

[nicole-n-daz]

This is not a good enough reason to become a non payer.

[shadspup]

The suggestion to deal outside of Ebay not a good enough reason?? Or the fact that I wanted to save myself some bank fees by having two invoices combined??? Combining invoices has NEVER been a problem for other sellers. Some do it automatically. The sales have been cancelled, end of story.

[nicole-n-daz]

I never said deal outside Ebay,That is plain wrong.

But if you can work something out inside the Ebay Guideline rules,Thn i cannot see a reason why the transaction should not go through.