Cancelling a purchase

I recently purchased 2 items from the same seller. When the items appeared in my purchase list, they were shown as separate. I messaged the seller (as I always do when I purchase multiple items from the same seller) and asked that the two items be combined on the one invoice (both items were free of postage costs) so that I would only have to make one Paypal transaction.

The seller replied that they were unable to do this (no explanation given). I messaged back, getting a little more insistent that it could be done, and they replied with the suggestion that I deal with them outside of eBay.

Finding this suggestion to be totally unethical, I asked them to cancel the sale. I have not paid for the items.

Am I within my rights to do this??

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Cancelling a purchase

PS 

1 more thing,

Tell the seller all they have to do is revise the invoice,then it will let you combine purchases.

Maybe the seller does not know how to do this.

Message 11 of 27
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Cancelling a purchase

I was happy to have the seller "revise" the invoice, but, apparently, they didn't know how to do that (why, I don't know). I would have been happy to have had them instructed on how to "revise" the invoice (by Ebay, not me), but they didn't know how to do that either.

 

When they suggested a deal outside of Ebay, I asked to cancel the sale. They were happy to do this. End of story.

Message 12 of 27
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Cancelling a purchase

For whatever reason the seller did not want to combine invoices, so where does it say that sellers have to combine invoices so that the buyer can save on their own bank fees?

 

The offer to deal outside ebay only came after you contacted the seller a second time and it would appear you were more insistant to have the invoices combined.

 

So why are you reporting the seller? Because they wouldn't combine the invoice the first time you asked or because they wouldn't combine the invoice the second time you asked or because after this they offered to sell outside ebay?

 

Your bank fees are not the sellers problem.

Message 13 of 27
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Cancelling a purchase

The seller, quite unethically as all posters on this topic have stated, asked to complete a transaction outside Ebay. If they had not done this, and had agreed to cancel the sale, that would have been that. I would have been happy with that outcome. But, they decided to try to deal outside of Ebay ..........

Message 14 of 27
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Cancelling a purchase

So why are you reporting the seller? Because they wouldn't combine the invoice the first time you asked No

 

or because they wouldn't combine the invoice the second time you asked No

 

or because after this they offered to sell outside ebay? You hit the jackpot.

Message 15 of 27
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Cancelling a purchase

so you're going to report the seller because they were trying to help you, is that right?

 

Fair enough, I suppose. They did break the rules in the process of trying to do something nice for you, but that doesn't change the fact that they did break the rules I guess.

 


All because you were trying to save a few cents in bank fees.

 

Just because combining invoices has never been a problem for other sellers does not give you the right to assume that it won't be for this seller.

 

If you asked the seller before you bid/purchased if he would combine postage and he agreed (and you can prove this), or he has words to that effect in his listing, then this does mean that he is obligated to combine the invoices.

 

However if the combined post was not a condition of the contract/term of the contract at the time the items were purchased, you now have 2 separate legally binding contracts which you are obliged to pay for.

 

The seller is not obligated to cancel the sale.

 

However, I notice that the seller has been kind enough to release you from your contractual obligations, so you no longer have to pay.

 

Lucky you!

 

You are within your rights to report the seller to eBay for offering to trade off eBay, When you do so, I am sure that he will never try and go out of his way to help another customer again. You have done a great service to this entire community by alerting eBay to the nefarious activities of this seller, who, if he didn't know how to combine an invoice, probably didn't even realize he was breaking any rules. Still, he does need to be taught the rules, I guess.

 

I do not condone the seller's intent to (possibly unknowingly) break the rules, and if he was unaware that he was doing so, neither do I excuse him for his ignorance of the rules.

 

Thank you for helping to keep eBay a safe place to trade.

 

Welcome to my special list.

 

 


Some people can go their whole lives and never really live for a single minute.
Message 16 of 27
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Cancelling a purchase


@shadspup wrote:

There would be the potential to incur bank charges if there are excessive transactions on the account I use for my Paypal transactions. I was seeking to avoid those bank charges.

Other sellers from whom I have purchased multiple items have not had a problem with combining items on the one invoice and accepting a single payment. I don't know what this bloke's problem was.


oops, I have just read this, my apologies, I need to make a correction,

 

All this because you were POTENTIALLY trying to save a few cents in transaction fees.

 

That makes it all so much better.


Some people can go their whole lives and never really live for a single minute.
Message 17 of 27
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Cancelling a purchase

my*mum (whatever happened to crikey*mate, I wonder?), your cynicism is duly noted Smiley Wink

Message 18 of 27
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Cancelling a purchase


@shadspup wrote:

my*mum (whatever happened to crikey*mate, I wonder?), your cynicism is duly noted Smiley Wink


it's all a sinister ploy !!!!!  You know how people say "My mum is always right" and "my mum knows best" . . . . . . . well . . . . . . now that applies in these forums   Smiley Very Happy

Message 19 of 27
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Cancelling a purchase


@shadspup wrote:

my*mum (whatever happened to crikey*mate, I wonder?),


I did try to make it obvious by reinstating my avi, just havin' a bit of fun as Sir Sales has pointed out for a bit....

 


Some people can go their whole lives and never really live for a single minute.
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