on 19-12-2024 03:18 PM
A seller has three items I want, all the same size and weight, all the same price and all with the same individual postage, $14.95 AUD. I requested combined postage not realising that it meant I was committing to buy them, I thought I was just asking if they would combine postage. My mistake, that's on me. But now the seller has agreed on combined postage, however the postage is $44.85 AUD, which is the individual postage price times three. What's the point of there being combined postage if it's the exact same price as separate postage? I've messaged the seller asking why it's not cheaper but I've yet to get a reply.
Is this normal? If they send the three items in one package can I be reimbursed the difference if I can prove it didn't cost $44.85 for them to post it?
Solved! Go to Solution.
on 19-12-2024 09:25 PM
Okay, you made a mistake in how you enquired, but you're not stuck with it.
You have some choices.
Firstly you could write to the seller, explaining that when you hit the tab 'request combined postage' you didn't realise it was a commitment to buy, you thought it was just a query and you could then decide to buy or not once you knew the postage. Ask if they could cancel the purchase as the combined postage is much more than you anticipated.
Your second option (if you are really desperate for these items), is to just pay.
A third option would be to... just not pay. They have not responded to your message, you could keep waiting and if it times out, it times out. This could well earn you a strike (where the seller claims non payment) but as long as you don't get another within the next 6-12 months, it does not affect you. The strike disappears after a few months anyway. No one on ebay, including sellers, can see it.
The only time it could affect you would be if you got two non payment strikes within a few months and then some sellers have their accounts set up to block buyers with 2 or more strikes from buying. But they can't block if you only have one strike.
And yes, the whole point of combined postage is usually to save a little bit on postage. Even ebay recognises this. In the link twyngwyn put up, it says.
on 19-12-2024 03:24 PM
you shouldn't be 'commiting to buy'.....how did you go about it? What is one of the item numbers?
on 19-12-2024 03:43 PM
If you place the items in your cart and click on "request total", you are committing to buy the items - that's how the seller is able to send an invoice from their Orders page.
The only way that I know to request a total without committing to buy is to send a message, but the seller is then unable to send an invoice as they have no record of the items in their Orders page. If you just want to ask what the combined postage would be for multiple items, that is the way to go about it, though.
on 19-12-2024 03:52 PM
as an aside.....auctions might be getting a 'combined' change: eBay Tests Solution to Auction Deadbeat Problem
on 19-12-2024 04:20 PM
No - you cannot be reimbursed - that is the combined postage the seller has given.
See if you can cancel the sale - it's ridiculous.
on 19-12-2024 05:21 PM
Yes, that's what I'd be too too, Dom; I certainly wouldn't be paying it. Unscrupulous seller.
on 19-12-2024 05:25 PM
I had the items in my cart and clicked the button "Request Combined Postage". This commits you to purchasing.
on 19-12-2024 05:27 PM
I clicked on "Request Combined Postage". I should have sent them a message first, I'll know for next time
on 19-12-2024 05:29 PM
you will then understand the difference between combined postage & discounted postage
on 19-12-2024 05:40 PM
I'm not asking for discounted postage. Posting one parcel is cheaper than posting three.
