Combined postage

A seller has three items I want, all the same size and weight, all the same price and all with the same individual postage, $14.95 AUD. I requested combined postage not realising that it meant I was committing to buy them, I thought I was just asking if they would combine postage. My mistake, that's on me. But now the seller has agreed on combined postage, however the postage is $44.85 AUD, which is the individual postage price times three. What's the point of there being combined postage if it's the exact same price as separate postage? I've messaged the seller asking why it's not cheaper but I've yet to get a reply.

 

Is this normal? If they send the three items in one package can I be reimbursed the difference if I can prove it didn't cost $44.85 for them to post it?

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Re: Combined postage

Berlindandy, nope, you can't be reimbursed the difference if you find postage didn't total exactly what you were charged. Sellers are entitled to ask more to cover postage and handling etc. Wrapping can cost more than you realise.
However, a seller is pretty silly if they allow buyers to see they have raked off too much of a profit from postage as it can be a leading cause of resentment.
 
I would say it is NOT normal for combined postage to be exactly the same as the total of the individual postage prices. The whole point of combined postage is to save a bit of money. It is often what tempts buyers to buy more, if they think they can get a few more items for not a lot more in postage. Of course, people realise it will be more, but they expect a total somewhere between.

 

Okay, you made a mistake in how you enquired, but you're not stuck with it.

You have some choices.

 

Firstly you could write to the seller, explaining that when you hit the tab 'request combined postage' you didn't realise it was a commitment to buy, you thought it was just a query and you could then decide to buy or not once you knew the postage. Ask if they could cancel the purchase as the combined postage is much more than you anticipated.

 

Your second option (if you are really desperate for these items), is to just pay.

 

A third option would be to... just not pay. They have not responded to your message, you could keep waiting and if it times out, it times out. This could well earn you a strike (where the seller claims non payment) but as long as you don't get another within the next 6-12 months, it does not affect you. The strike disappears after a few months anyway. No one on ebay, including sellers, can see it.

The only time it could affect you would be if you got two non payment strikes within a  few months and then some sellers have their accounts set up to block buyers with 2 or more strikes from buying. But they can't block if you only have one strike.

 

And yes, the whole point of combined postage is usually to save a little bit on postage.  Even ebay recognises this. In the link twyngwyn put up, it says.

in multiple auctions from a single seller and wants a single invoice so the seller can combine shipping.
 
eBay is now testing a solution that gives winning bidders up to 7 days to pay so they can make bids on additional auctions before having to pay - with the goal of saving the winning bidder shipping costs.
 
Personally, I'd be asking the seller if they will cancel. They don't have to and will probably ignore you if they have already ignored your other messages. But don't pay.
 

 

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Re: Combined postage

you shouldn't be 'commiting to buy'.....how did you go about it? What is one of the item numbers?

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Re: Combined postage

If you place the items in your cart and click on "request total", you are committing to buy the items - that's how the seller is able to send an invoice from their Orders page.

 

The only way that I know to request a total without committing to buy is to send a message, but the seller is then unable to send an invoice as they have no record of the items in their Orders page.  If you just want to ask what the combined postage would be for multiple items, that is the way to go about it, though.

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Re: Combined postage

as an aside.....auctions might be getting a 'combined' change: eBay Tests Solution to Auction Deadbeat Problem

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Re: Combined postage

No - you cannot be reimbursed - that is the combined postage the seller has given.

 

See if you can cancel the sale - it's ridiculous.

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Re: Combined postage

Yes, that's what I'd be too too, Dom; I certainly wouldn't be paying it. Unscrupulous seller. 

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Re: Combined postage

I had the items in my cart and clicked the button "Request Combined Postage". This commits you to purchasing.

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Re: Combined postage

I clicked on "Request Combined Postage". I should have sent them a message first, I'll know for next time

Message 8 of 20
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Re: Combined postage

you will then understand the difference between combined postage & discounted postage

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Re: Combined postage

I'm not asking for discounted postage. Posting one parcel is cheaper than posting three.

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