Come on Australia post lift your game.

[belindabargainhunter]

I put a lock on my mail box yesterday as Australia post keeps stuffing my parcels in and they are falling out on the ground or half hanging out so easy for someone to steal.

So today I hear the mail lady and go out and what's she doing writing a collect card. What the my car is in the drive and she didn't even check if I was home.

So as far as I can see they are putting up there prices and lowering there services  😞 

[at_wicks_end]

The problem is that recently the decision was made that the bike postie has to do the drop off of small parcels, not just letters.  So, under 500 gram parcels are meant to be delivered by bike and shoved into letterboxes.  I have had many last few weeks left sticking out of letterbox.

[dotcomdotayu]

Off topic but at_wicks_end - I think your username is brilliant for your store. I knew immediately what you were selling before even having a look. Love it!

[k1ooo-slr-sales]

I have a PO Box that I use for ALL my eBay stuff.  No squashing or squeezing, they just card the item and it sits on a shelf, nice and secure, out of the rain, away from thieves, never thrown from a distance.

I know that a PO Box doesn't suit everyone, but I wouldn't be without one.

[thecatspjs]

You are an Australia Post's dream customer I am sure ...

I on the other hand I reckon I qualify for being a nightmare customer 😄

[lyndal1838]

You can solve the problem of rusting padlocks by getting a brass one.  If you spray it occasionally with WD40 it will last for years and not go stiff.   A small one is not very expensive.

My OH bought a large brass padlock (already used) with him when he came from Canada and it has been on our shed for over 30 years, fully exposed to the weather.

[colic2bullsgirlore]

I had a package left on my door step by AP the other day when I wasn't home that was meant to be signed for.

If you notify the seller and then the seller requests a copy of the signature and AP cannot provide it then it will highlight the problem and the seller will receive a refund  for the whole postage cost not just the SOD part especially once dept of fair trading is mentioned...

A decent seller should pass on 50% of the refund to the buyer...then everybody's happy excluding AP

To elicit change to a systemic issue ( the non performance of part of a specified contract) you need to hit the perpetrator where it hurts most....in the hip pocket.

Buyers that report non AP performance to the seller are in fact helping themselves and other buyer's item deliveries to be more secure.

While sellers that follow through with a complaint re no signature even though the parcel has been successfully delivered to their buyer benefit by creating an atmosphere by where AP are forced to be more diligant to collect signatures which means in the situations where the seller requires a signature to defend an INR or chargeback claim AP are more likely to collect it.

Without sellers requesting copies of signatures everytime they pay for one rather than only requesting a copy of the sig when the brown stuff hits the fan then AP will become more diligant to collect signatures.......

ie AP are banking on (and making serious money)  senders rarely requesting signatures rather than senders always requesting signatures regardless of need

One thing is a 100%  surety while senders and receivers of items do not follow up the poor or non service and ghighlight it then nothing will change

[foxette-in-sox]

Colic,that is an EXCELLENT post !!

[zanadoo_56]

lyndal

The last padlock I used WAS brass and a good quality brand.  Despite keeping it well maintained rust (or something) won out in the end.  Since then, as I now get more parcels than I used to locking the letterbox would be counterproductive anyway so I don't bother.

[emeraldtarpon]

I get my regular mail and small parcels dropped in the letter box and the larger packages are delivered by van,by an Aussie Post contractor (who leaves my packages next the back door if im not home).

No complaints at all...and the contract delivery person is a top bloke too...If I'm home,we always have a chat and a laugh,he's a genuine,decent bloke - a bit of a rarity nowadays!

It's nice to get some Old School service in a time when many just don't care about the person that is standing in front of them.

[patchoo78]

Yeh I have things bent and squashed as they are jammed in and lately I have had a few things a day delivered falling out I started to think how many time does this happen and people are stealing peoples goods and sellers are having to foot the bill for items not delivered because of Australia post not doing there job right

I have had the same thing happen recently...Previously the postie would just ride up the driveway a bit and yell out or leave at the front door... Usually if I am expecting something I'll listen out for the postie and try and get out before he leaves.. 

Recently they have been just jamming stuff into the mailbox.. I guess they think it's ok because it doesn't have a lock on it but it's really annoying