Condition: Brand New (or is it?)

[mdgli]

Hi there,

Below is item description. On one hand Condition is :Brand New: A brand-new, unused, unopened, undamaged item in its original packaging

On the other hand at the bottom of the description it says:

Genuine Brand New in Bulk Pack (No Retail Package)

What do you reckon?

[mdgli]

That's a good and accurate pick for condition.

I looked here it seems that Brand New condition is only for Books & Magazines and Movies & TV, Music, Video Games.

Most of the rest have New and Open Box.

I wouldn't know what are the option when you list an item as I never sold on eBay.

[twyngwyn]

....and eBay change them constantly

[*casey*]

mdgli

"it seems that Brand New condition is only for Books & Magazines and Movies & TV, Music, Video Games"

It changes from site to site.

Your link is to the US site.

This is the link to the AU site where you'll see some differences:

https://www.ebay.com.au/help/selling/listings/creating-managing-listings/item-conditions-category?id...

[mdgli]

Thanks. Will it be right to say that if the the item description says "Genuine Brand New in Bulk Pack (No Retail Package)" the condition should be Open Box and not Brand New?

[gutterpunkz05]

No, it is still a brand new item as supplied by the manufacturer.  The only issue with using brand new as compared to new/unused, open box etc, is that brand new can leave a seller open to action from the manufacturer, if they are not an authorised re-seller.

[springyzone]

---

@mdgli wrote:

But what is your opinion? Do you think? Isn't "See the seller's listing for full details" make the Condition thing redundant?

---

As a buyer, I go by the premise that the more info I get, the better.

I'd be reading both sections like a hawk.

I have seen several ads like this one, where people advertise as brand new but out of original packaging. I once bought from a seller whose photos showed the items in their packets but said in the ad that they would be sent unpackaged to save on postage but if someone wanted them in the packages, it would cost extra postage. I was buying for myself so i was fine with it.

The ads I would not be fine with are the ones which advertise something as new but then go on to say only used once or whatever. That is not new. It used to be common on ebay, not so much these days, those sellers seem to have migrated to marketplace though!