Costumer servises

Why is it that ebay will not help customers in need, this is degusting, I had to call 9 times and everytime I was spoken like I was an animal, the SO called costumer centre has no idea how to listen to your problem and always speak over you, this is unacceptable 

Message 1 of 19
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18 REPLIES 18

Re: Costumer servises

I don't know who you're calling, but I highly doubt it's anyone working for eBay

Message 2 of 19
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Re: Costumer servises

Try telling us the problem here and maybe one of the experienced members can help you out.

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"Start me up I'll never stop......"
Message 3 of 19
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Re: Costumer servises

You would need to ask eBay

 

I do not know how you managed to call, the call center closed over four and a half years ago

 

You could ask other members here and be given factual advice based on eBay policy, rather than whatever scripted response you get from cs staff

 

Who very rarely read the member to member forum here

 

eBay is all about the buyer

 

Have you reported the staff who you say 'treated you like an animal' ?

Message 4 of 19
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Re: Costumer servises

I see the number 1800 093577 being quoted  as recently as 19.7.24

Message 5 of 19
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Re: Costumer servises

In Australia you can call ebay support

Message 6 of 19
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Re: Costumer servises

You can call ebay support from Australia 

Message 7 of 19
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Re: Costumer servises

No you can't. eBay Australia hasn't had a support number since COVID.

 

The best you can do, as advised, is use Live Chat.

 

Unless you are privy to phone numbers that other members are not aware of.

Message 8 of 19
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Re: Costumer servises

Yes you can, ebay Australia still lists a number with an option to call them or have them call you. Get the facts right before telling others differently. 

Message 9 of 19
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Re: Costumer servises

Ebay customer unsupport has become a real joke, they have made it damn near impossible to get through to a real person online and from what you are stating it doesn't sound like calling is any better.

Message 10 of 19
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