Damaged goods received

I received a shipment from the US which used the global shipping program (GSP), the good arrived broken. The plastic cover was for a HP printer, and the 2 hinge pins were completly broken off, it had been packed well with adequate packing to protect it for normal shipping.

I have contacted the seller who says he is not responsible as it left him in 1 peice, i can find no where on eBay on how to contact them regarding this issue.

Its not the first time i have received goods though the eBay GSP that have either been broken or packaging cut open. Does anyone know what steps need to be taken to contact eBay, my veiw is that the GSP shipper probably mis handled it and through a much heavier item onto it.

 

Message 1 of 32
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Re: Damaged goods received

4channel, people are actually asking for your advice on getting a refund from the GSP and how to go about it.

 

You're always spouting that you know the GSP, so now's your chance.

 

Have you not read the OP?

 

They need to know how to go about it - not your bad anecdotes

Message 11 of 32
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Re: Damaged goods received


@imastawka wrote:

4channel, people are actually asking for your advice on getting a refund from the GSP and how to go about it.

 

You're always spouting that you know the GSP, so now's your chance.

 

Have you not read the OP?

 

They need to know how to go about it - not your bad anecdotes


I was replying to *tippy*toes*

 

Quote:" not your bad anecdotes"

 

*SIGH*

Message 12 of 32
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Re: Damaged goods received

But you didn't answer the question.

 

*Sigh*

Message 13 of 32
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Re: Damaged goods received

4channel, if you can't give the OP an answer, then what we assume about you is correct.

 

 

 

We're all relying on you for an answer to the OP's problem.

 

 

edit:  I forgot   *sigh

Message 14 of 32
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Re: Damaged goods received

 

Sorry to both of you but I'm not going to take your bait.

Message 15 of 32
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Re: Damaged goods received

So stawks is right....you dont know the answer but must blather on to big note yourself.

 

Pity you don't recognise the difference between baiting and asking a genuine question for help.

Message 16 of 32
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Re: Damaged goods received

Lyndal there are two members who I won't mention but you may know who they are. They play a game and I'll leave it at that.

 

However I will say that some people believe they have strength in numbers.

 

Spoiler
Adults Ha!
Message 17 of 32
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Re: Damaged goods received

So you still have no answer to the question.

 

Why not just admit it instead of trying to play the victim?

 

If I was asked a question and I didn't know the answer I would say that...

Message 18 of 32
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Re: Damaged goods received

No bait 4 channel

 

READ THE OP

 

Answer the OP.............not us

 

 

Message 19 of 32
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Re: Damaged goods received

After some google searches I came across this tread https://community.ebay.com/t5/Archive-Selling/Process-for-Filing-a-Damage-Claim-via-GSP/td-p/2609561...

I have made a return request following the steps within that thread, and see what will happens next. Will update once I hear something back.

Message 20 of 32
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