Didn't receive item but now Can't leave feedback

[bootie101]

An item I bought was sent standard shipping from canada to Australia, when it took more then 4 weeks I opened a dispute, I closed the dispute when the seller promised it would arrive after 8 weeks.. Thinking I could leave negative feedback if it didn't turn up.. It's been Well over 8 weeks.. It's been nearly 10. What can I do? I have asked her for a refund but what happens if she doesn't give me one? I have never had an issue like this before.

[digital*ghost]

It sounds like they may have sent it surface (sea) mail, which I'm told can take up to 3 months, so it may yet arrive.

If it doesn't, then you'll be relying completely on the seller to provide a refund, as not only is there a maximum of 45 days from payment to raise a dispute, but once it's been closed, it can't be re-opened.

The only other possibility if the item doesn't arrive and the seller won't refund is if you funded the payment with a credit card, in which case your card provider may allow a chargeback on the transaction.

[bootie101]

Ok thanks, so I should give this person another month? What annoys me is I didn't know standard meant sea mail, it was $30 shipping as well.. I would not have bid on it if I knew it would have taken this long

[*sparklz*]

Never ever close a dispute till you have either the item or a refund.

Call paypal and depending on who you talk to some times they will reopen a dispute when you tell them what the seller said.

Recently a buyer was tricked into closing the dispute by the seller saying it would be ok once it was closed and they reopened it so there is no harm in trying.

[***super_nova***]

Bootie, if you funded the payment from your CC call them now and find out their time limit on charge back.  Some CCs have 6 months, but some are lot less, so do not leave it a day longer, or you may lose that avenue as well.

Should the item arrive at later date, you can repay the seller through PP.

[bootie101]

Sounds like a good idea thanks