Does a photo form part of item description?

[daydreams_12]

Many years ago as a seller I recall (I think) that the photo of item formed part of the description.  Recently purchased 2 pair of earrings or so I thought.  Upon arrival only one.  Contacted seller who bluntly told me I could have the other pair if I paid for them.  Upon checking original posting there was no mention of whether 1 or 2 pairs and no option to select either but definately 2 in photo.  Just curious if things have changed.  TIA 

[kopenhagen5]

eBay do state in their help pages that photo's are part of a description.

Common sense will also say they are.

However some sellers will show many different types in one pic and clearly mention in description and title it is for one only.

If there was no mention of it being for one pair anywhere in the listing, I would open a case for item not as described in eBay out of principle and accept a refund of half the price if the seller offered that as a solution. Especially if the seller is not sympathetic to being helpful.

[jellybirddesigns]

Photo's are generally part of the description, but the text counts just as much.

I think if it was me, I would have asked for clarification before buying.

Can you give us the item number so we can look at the text?

Some listings can be a bit ambiguous.

[springyzone]

Photos should form part of the description but the written bit is the other half.

It depends so much on what was said in the ad.

I also would love to see the item number link.

From what you have said though, I am not liking the sound of the seller. If there was no option to select one or other of the earrings  then I am at a loss to know why both would or should be included in a photo.

It does sound misleading to me.

If the second pair are a separate sale, that should have been made crystal clear in the text.

[daydreams_12]

They were only VERY cheap earrings that g'daughter wanted me to get for her to give as pressies.  Would not normally buy from a seller with such poor feedback.  On reading the ad again, it does say pink in 2 places with the photo showing both pink and white.  Unless these old eyes deceive me there is no mention of 1 or 2 pairs.  Item no: 232053111205.  Guess it goes back to the old saying "Never presume" 

[curraone]

Package: 1 x New Earrings ( Not including accessories )

[imastawka]

Definitely only one pair.    Read further

Package: 1 x New Earrings ( Not including accessories )

[springyzone]

I think it was a very poor ad myself.

Extremely poor.

Had there been a drop down menu for you to choose a pair of earrings it would have made some kind of sense. There were 2 pairs of earrings showing in the main photo and also in the description it said '2 colours'.

Underneath that it said one pair of earrings, but without a drop down menu to choose one colour or other, this is a very misleading/confusing ad.

No point in having different colours & styles showing if they are not for sale in the ad.

The bit about not including accessories is irrelevant. Earrings aren't accessories in this ad, they are the sales items. The accessories in this case are the things such as the shells & plates.

Whole ad should have been amended to only show the earrings on sale.

Lucky you didn't spend much.

[digital*ghost]

The seller was either being lazy, or didn't think about changing the gallery image.

By which I mean, they created an auction listing for an item with colour variations (you can't have variations in an auction format listing), but they used the same gallery photo and description from the Buy It Now listing where you can select the colour preference. (Not saying this to defend them as such, just attempting to explain that the seller probably didn't intend to mislead, at the same time as acknolwedging that they should have used a different image). 

As they appear to be a seller in China, I suspect the bluntness of their reply has a little to do with translation (sometimes I get taken aback by the simplified and direct approach as it is translated from the original language - if they have limited English skills, they won't know all of the usual pleasantries an English speaker may use or expect). Then again, sometimes the messages from Chinese sellers is a little overboard with flowery pleasantries, and it seems rare for there to be a 'sweet spot' for Chinese to English messages...