Ebay don't have the resources to scan every listing they have, worldwide.
They rely on members to report any and all problems.
But, yes, they do have a vested interest in any fvf's that are generated by any listing.
Contacting the brand owner is your only option.
Mind you, I have contacted a copyright owner to inform them of breaches that I know of, only to be ignored.
I have even provided links.
The listings remain and more are appearing.
You can only do so much...............
@countessalmirena wrote:
eBay Australia has no power to compel eBay China to play fair, according to Australian consumer guidelines. Even if you complain about a Chinese seller blatantly selling fakes, and even if the CS rep is sympathetic to your complaint and can see that the seller is indeed selling fakes, that CS rep hasn't the authority to take down that seller's listings. Chinese eBay sellers are under eBay.cn's jurisdiction, and eBay.cn operates according to Chinese law and Chinese custom.
It's a little more insidious than that - the sellers are under China's jurisdiction, so the excuse is that they can't take action against the sellers themseves (that is, reprimands like restricting listing activity etc), but if they are listing on eBay AU (or any site other than eBay CN), their listings are not, making eBay's lack of action against fraudulent listings that much more wilful. A CS rep can't take down a listing, but trust & safety can (they still won't generally accept reports from the public about fake items, that's more of a legal issue, but I guarantee if Versace or Swarovski get in touch and say "these listings right here, officer", eBay aren't gonna go "that's eBay CN's jurisdiction").
Also, eBay sells their search data to them, so that they can quickly tap into the trends - people start searching for "vintage suitcase" a lot? That's how Chinese listings will appear within a week for thousands of "vintage" suitcases. 
@countessalmirena wrote:Yes - but getting to T&S is extraordinarily difficult with - as you say - their also being highly reluctant to accept reports from consumers. The major brands might have more success, but it's a Hydra of a problem.
Re the search data being sold... do you mean through Shelftrend, etc.? Or is it directly from eBay to Chinese sellers?
That's not what I meant, really - if you make a report about a seller, Trust & Safety are the ones who are meant to handle it, so whether you submit a report through the listing, through eBay's report form in the help section, or through your regular pleb CS rep, it - theoretically - gets passed on to T&S, and there is literally nothing stopping T&S from taking action against obviously fraudulent listings because all listings on eBay AU are subject to eBay AU T&Cs, regardless of where the seller is registered. eBay AU can't sanction CN sellers...maybe, but they can enforce site policies, end listings, lower search rankings etc.
This means the "it's eBay CN's jurisdiction" is an ill-disguised red herring, and a bogus excuse for why rainbow rose seed listings go untouched, location misrepresentation flourishes, and bait listings continue to annoy everyone.
I meant sold directly - Shelftrend doesn't sell search data near as I can tell, the closest stat I see listed there is search rankings, but they appear to concentrate on what's selling, not what's being looked for, as such, which can be mutually exclusive if there's not much on site that matches the keywords. They do it because of the sheer speed of production in China, which means they give manufacturers over there an incredible heads up, and they ensure they'll have products returned in search that match what people are looking for ASAP (in a manner of speaking). I used to have a source for this but it was years ago that I found the article, and I no longer have a direct link, nor are my google skills good enough to find it through search again 
(I landed on it originally by chance).
@digital*ghost wrote:[...] they appear to concentrate on what's selling, not what's being looked for, as such, which can be mutually exclusive if there's not much on site that matches the keywords. They do it because of the sheer speed of production in China, which means they give manufacturers over there an incredible heads up, and they ensure they'll have products returned in search that match what people are looking for ASAP (in a manner of speaking). I used to have a source for this but it was years ago that I found the article, and I no longer have a direct link, nor are my google skills good enough to find it through search again
@countessalmirena wrote:Yes - but getting to T&S is extraordinarily difficult with - as you say - their also being highly reluctant to accept reports from consumers. The major brands might have more success, but it's a Hydra of a problem.
Re the search data being sold... do you mean through Shelftrend, etc.? Or is it directly from eBay to Chinese sellers?
Holy cheap components...! If you do stumble across that source again, I would love to get hold of it!
