Just to further clarify, here is a C&P of the abusive buyer policy (to save time reading through the whole thing, just read the bold text if you like);
Abusive buyer policy overview
This policy outlines our expectations for buyer behaviour. When buyers don't meet these standards, sellers can report abusive behaviour - opens in new window or tab.
Engaging in the unacceptable behaviour outlined in this policy may result in a range of actions, including issuing warnings to buyers, blocking buyers from requesting returns or refunds using the eBay platform (noting that this does not prevent a buyer from exercising any legitimate right under the Australian Consumer Law), blocking buyers from opening claims through eBay, and account suspension.
When we review a report of a member violating our policies, we look at the circumstances, including the member's history. We make decisions based on the evidence in the individual situation, as well as by evaluating patterns of behaviour that create a negative experience for users of eBay in the marketplace. If we aren't sure about something, we may not take any action. Also, because we respect our members' privacy, we do not discuss the results of any investigations.
Behaviours we don't allow
Don't demand something not offered in the original listing
Not allowed- Requesting a postage service not offered by the seller
- Requesting that the seller post to an address other than what you included in checkout
- Requesting to use a payment method not offered during checkout
- Requesting that the seller hold your item so you can pay later
- Requesting a partial refund without returning the item
- Requesting additional items or services not included in the original listing or asking for a discount
- Finding an item on eBay and taking the sale off eBay
