EBAY IS USELESS -no trust and certainly NO safety

[ford12ford]

How poor is the trust and safety team with their rules!!! I reported a seller who is using shill bidding to up their bid with many items, then just they cancel the transation and relist them straight away. 3 days ago ebay checked it out, yes confirmed it as could see the other acount was listed to them, after all how hard to proove when a seller with 591 feedback has had 78 retractions, over 80% bidding with the same bidder. WELL EBAY HAS DONE ABSOLUTELY NOTHING, and this was not from customer service, but the trust and safety team I eventually got thru to. I am watching the items and following the seller and see the buyer with back 591 bidding YET AGAIN for the same seller

 Anyone got any better ideas on reporting. I tried to get a supervisor but ebay said I needed trust and safey.

 Sorry I know this is a new message up on the boards one but so frustrating.

[je_143669]

I had a few very bad experiences with eBay Australia, false advertise, poor quality, the website did nothing to protect customers. Never go back the website hain

[sugar249]

---

@je_143669 wrote:

I had a few very bad experiences with eBay Australia, false advertise, poor quality, the website did nothing to protect customers. Never go back the website hain

---

8 years is a long time to decide to comment

[springyzone]

If it was very recently, you can open an ebay claim for a refund on the basis of not as described, if it truly was falsely advertised.

[je_143669]

 After reading advertise,I paid $21 to buy 3 bottles of Spray @ ebay. But only received one. Going back & rechecked order& realize the seller changed advertise after I paid.the item only sell $8 @ Coles. It's daylight robbery. I trying to contact seller & eBay website Australia. Answer is I have to wait for a week & website  not allow me put negative reports on.Poor service, bad website, staff quality is very bad. Never never  use this website again. 

[sandypebbles]

Buyers have all the power

Did you open and follow through with the appropriate dispute?

Given eBay do not sell anything, and 'the website' have no way of knowing there is an issue unless you act it is a good idea not to use eBay in future

No need to tell other members though, especially on an 8 year old thread

[kh-syedse]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread, if you wish to continue to discuss this topic.

Thank you for understanding.