14-11-2022 07:18 PM - edited 14-11-2022 07:21 PM
"No one is forced to buy or sell on Ebay. If a person is not happy with the website it is quite simple to not use it."
Community Ebay Jun 01 2022.
No one was forced to by IBM laptops and guess what? Now no one can!
Ebay IT'S YOUR REPUTATION THAT'S GOING DOWN THE PAN
A long, long time ago I bought a Nespresso Coffee maker. It was significantly cheaper than in the shops and it arrived so fast that I don't even remember how long it took.
Fast forward 20 years...
I bought an ID badge printer. With postage it was slightly more expensive than Office works by about 80 cents... still they had it in stock and Officeworks didn't.
Still hasn't been delivered.
They had listed a nearby Newsagency as the delivery address.
When I checked 2 days after they final, final delivery date, the Newsagency stated "oh we always refuse to accept parcels from anybody but TOLL. No one else pays us to handle them".
It was only when I contacted the sender that anybody bothered to update the tracking. We are now 17 days past the original estimated delivery date and I don't know whether just go down to Officeworks as they now have it in stock or hang on until it inevitably get returned to sender and then go to Officeworks.
At the rate Le Send are updating their tracking system it's probably already with the vendor.... Ahhh.
And this isn't the first time Le Send have lost a package... this time I know what the issue is at least.
But if this is happening over and over again, surely they must know what the issue is.
Don't the drivers say "That blood newsagent in Ship Creek still ain't taking our packages" when they return to the Depot?
Ebay - openess and transparency. I want to know how long I have to wait for my goods.
Ebay - compensation for having to wait more than a reasonable time after the delivery date. That way Sellers will avoid half-a*sed delivery companies who just want to undercut AusPost, until Auspost dissapears and don't give a damn about the customers.
Ebay - price promise - if you find the same item in a local shop for less within the week, the difference back from vendor.
Please Ebay there are many other websites, but I've been using eBay for so long I want it to survive and flourish.
Solved! Go to Solution.
on 21-11-2022 05:30 PM
two bits of what?
on 21-11-2022 06:30 PM
I would have thought - no explanation needed. LOL
on 21-11-2022 08:51 PM
Free popcorn for me???????????????
If you've bought any new, 'Buy It Now' item but then found the item for less on an approved online retail website, let our customer service team know within 48 hours of the original purchase on eBay.com.au.
We'll check that your item qualifies, and if it does, we'll give you a voucher for the price difference plus 5% of the online retail site's price, which you can use towards your next purchase on eBay.com.au.
For example, if you bought an item on eBay for $100, but then found it on an approved online retail website for $90, we'll give you a voucher for $14.50 (i.e. $10 price difference, plus 5% of the online retail site's price of $90).
To make a Best Price Guarantee claim, you'll need to have the following details handy:
We also recommend that you take a screenshot of the item on the approved online retail website in case the price has changed since your purchase.
on 22-11-2022 08:29 AM
Wow, I didn't know that. Great find, gutterpunkz.
I take it ebay itself must be making up the difference, not the seller.
And as I would have thought, there are strict conditions on it.
on 22-11-2022 09:03 AM
I didn't know either, Springy!
on 22-11-2022 09:41 AM
I knew*… but as I price-compare before I buy, it’s not been something I’ve ever used or would have at the forefront of my mind.
* OCEPRD (Obsessive compulsive eBay policies reader disorder)
on 22-11-2022 09:49 AM
I always compare prices too. I even include Cashrewards in my comparisons because sometimes it can be relevant when they offer 10% off with a company and not with another.