Ebay insisting on writing a comment.

[johnplasmoz]

Please explain why EBAY insists on writing a comment.

Further, why an automated answer appears on the screen in feedback. I find this sort of required answer and prompted automated answer mis-representative of reality.

If I choose to reply I will do so.

If a transaction proceeds smoothly there should be no need to comment, unless one of the parties (perhaps Ebay ) is insecure in their position.

Requiring a bull**bleep** answer is simply lying to all parties involved in the transaction.

Johnplasmoz !

[papermoon.lady]

This is what people are talking about. It only disappears after you start typing. It is the same for all positive fb you are trying to leave. I don't know, it is like they are asking people to lie - two other options, better than the picture, extra detail in packaging... ???

[gazwelshpridegaz]

I think ebay should remove their feedback comments and let buyers/sellers write their own.

Let's get back to the traditional format which was so much user friendly.

[padi*0409]

---

@gazwelshpridegaz wrote:

I think ebay should remove their feedback comments and let buyers/sellers write their own.

---

Perhaps you missed mine and other members comments that with ONE keystroke the comment that eBay has put in vanishes.

[countessalmirena]

---

@papermoon.lady wrote:

This is what people are talking about. It only disappears after you start typing. It is the same for all positive fb you are trying to leave. I don't know, it is like they are asking people to lie - two other options, better than the picture, extra detail in packaging... ???

---

I’m about to leave feedback for a recent eBay purchase; no doubt I’ll see these suggested feedback comments then… and I’ll probably roll my eyes at that pre-filled material which truly looks like AI-generated content. What is it about such content that reads so poorly and falsely? It’s awful!

For the OP… if you typed simply a space or a mark out of 10 or the word “good” or “adequate” or “okay”, my guess is that the AI-generated content will be gone like an offensive smell once the door is opened.

[davewil1964]

Yep. And certainly not worthy of umbrage. Nor of strings of keyboard rage. It seems to be hard for some people to actually add a comment to their rating of the experience. Maybe they have forgotten, maybe strings of keyboard is their grasp of English, maybe they don't understand online purchasing. I'd be hyperbolic if I claimed 30% of my buyers left feedback. More like 20% these days. No negs, but, so that is a (non-eBay) plus.

[countessalmirena]

… and I can now confirm that typing one little blank space makes the pre-filled default feedback comment vanish.

Problem fixed. No need for À la recherche du commentaire perdu.

[papermoon.lady]

It looks like after leaving positive feedback we are now asked if there was a problem (and there is even a link to solve the problem). Shouldn't this only happen for negative or neutral feedback?

Also, clicking on "sold by" takes to a page with a new look. 😞

[padi*0409]

---

@papermoon.lady wrote:

Also, clicking on "sold by" takes to a page with a new look. 😞

---

Ah Papermoon, that's eBay "enhancing our eBay experience" yet again.........😎

[aga036]

Perhaps illiteracy is a real problem with some buyers. And having a positive or a neutral comment is a way they can feel good about feedback. 🤔

I find it a bit annoying but worked out don't give a positive and neutral at first and you won't have to see the prefilled comment. 😉

[domino-710]

Can't you just ignore it & type over it.