@david.nguyen7 wrote:
ive asked them before purchasing whether the phone comes from AUS or Honk Kong.
it comes from their AUS warehouse in MELB
i really am not too fussed about warranty to be honest ive never had any issues with smart phones. ive owned heaps of different phones
@david.nguyen777,
You would be making a mistake if you are "not too fussed about warranty". Phones are one of the most problematic items on eBay, in particular when purchasing from a Chinese seller.
Your seller may well have told you that the phone comes from their "AUS warehouse in MELB", but what they mean by this is the following:
- The phone is not an Australian model.
- The phone is not being sold by an authorised Australian reseller.
- The phone is almost certainly not in an Australian warehouse at the time of your purchase.
- The seller is probably using "just in time fulfillment".
- The phone is likely to be a fake created in a Chinese factory, possibly even by the same Chinese factory that makes the genuine models - but because it's not made FOR the genuine company/brand, the factory will be using cheaper materials that don't meet the specs, less memory, and the cheapest possible design. (An item made in China for the actual brand is under contract to meet the product specifications and will be subject to quality control, but an item made in China without any such need to meet product specifications will just be churned out at the cheapest possible price without any care about its safety and quality.)
- The phone may not have the memory that the product specs of the listing state it has.
- The phone may not function as you expect it to function.
- The genuine manufacturer/brand will not fix fakes.
- There's no enforceable warranty and the Chinese seller will not care less about your outrage or tears when the phone breaks down (or you discover it's a fake) as long as the outrage/tears are too late for an eBay dispute or PayPal dispute.
- If you do lodge a dispute in time, you'll have to return the phone to Hong Kong, by a trackable postage method, and good luck getting back that postage amount.
- The phone may - if it's a fake and fails to meet Australian safety standards - cause injury to you or another person, or to other goods. You won't be covered by insurance if it is indeed a fake that ipso facto fails to meet Australian safety standards; au contraire, you'll be liable for any damage, injuries, or death.
If the phone is quite a bit cheaper than the same model here in Australia, you're probably looking at a fake.
Just in time fulfillment is explained here.
You can google "just in time fulfillment"; you'll see quite a few logistics companies who provide this.
You may want to look at this thread.
Do you know The Gondoliers, by Gilbert & Sullivan? There's one particular song which has the ducal party swearing that they'll "never never never never never never never never never never never cross the sea again". If you substitute "never never never cross the sea again" with "buy a phone from Chinese eBay sellers again", you'll have a useful and jolly little song to remind you of what one should never never never never do.
