Electric shock??

[lilly308]

Hi, I just purchased a photography lighting set, which includes lamps and umbrellas.  I have just finished reading the neutral feedback after having paid for this item, and noticed two separate comments that spoke about the buyers receiving electric shocks from the lights.  I am now overly concerned, as this is meant for a Christmas present for my young teenage daughter who does a lot of photography. I am still waiting delivery of item.  Any advice??

Also, after having purchased this item, I received 2 emails from this company, or at least they said they were the same, but noticed the way in which they spelt their name was different to that on ebay (they emailed me privately).  They have requested my phone number, as they said that the one I have given them isn't valid, and they need the correct one in order to proceed with the delivery (by a courier).  I will not supply them with this information, but have contacted them through ebay asking them to verify if they do indeed need my number.

Thanks for all your help, this would have to be the first unpleasant experience I have had on ebay to date (lousy communication and very uncompromising), and it really places a damper on the market place here.:-(

[austeam]

Hi lilly308 🙂

In order to sell those lights as well as most electrical  appliances "legally" in Australia they must have a compliance number.  There are many sellers distributing lighting that does not have these, and in many cases the seller doesn't even know they were supposed to have it. 

I would suggest telling the seller up front that you are concerned about the feedback comments and ask if the lights have Australian approval. 

[thecatspjs]

Gee if buyers only leave neutrals after receiving electric shocks from this sellers products, what would it take for them to leave a negative 😮

[i-once-was-bump]

i suppose a fatal shock would be a negative experience.

[2106greencat]

ROFL @ bump :^O

[***super_nova***]

i suppose a fatal shock would be a negative experience.

well, I guess it would depend how did the bereaved, who I assume would be leaving the FB, feel about the deceased.  Maybe they would leave positive saying "thanks for the inheritance"  ]:)

[calsof]

🙂

Ok, children, you can stop now!

Bad bad kids 😛

[lilly308]

Well thanks everyone, especially to "Foxette in Sox", who drew my attention to the fact that living on an island could prove to be difficult, and in not understanding that an actual courier would be dropping the products of (all the way from Sydney to Queensland), it was then that I realised the difficulty I was having with the company in terms of what appeared to be incorrect postage costs (and they were caught out as well, with not having had my area listed in their postal quotes).  In the end, they must have been estimating how far away we were living away from the mainland, and quoting me on that alone, without realising there is no bridge, and therefore, no courier would have been able to deliver the goods anyhow.  Upon realising the mistake that we both had made, they were more than happy then to cancel the transaction because of that.  So thank goodness I did not have to deal after all with the electric shock element, only the shock of the postage costs!! I think we both have learnt a valuable lesson from this, and I thank you all for your advice.  You have all been too kind:)