Escalate to claim

[6709travis]

Hi,

I was just wondering what happens when you escalate something to claim?  Do I just sit back now and wait for Pay Pals decision?

Cheers

Cindy

[lyndal1838]

Yes, you are putting the dispute in paypal's hands when you escalate to a claim.

Just keep an eye on your emails as paypal will let you know what is happening and will ask for more information if they need it.

[kopenhagen5]

Yes you wait.

PayPal gives the seller a final chance to respond, then PayPal will advise if they need more info or when they have closed the case in either yours or sellers favour.

[*crikey*mate*]

They will contact the seller and give them 10 days to respond. (If they don't - you win by default) Then they may ask you for additional information. It will then go to "review by PayPal" after which the decision will be reached.

[*crikey*mate*]

*makes note to type faster*

[kopenhagen5]

Same crikey.