Express Post

[magpie_lark]

Hi, I buy a lot of items that need to be sent by express post because I live in a regional part of Australia - otherwise the item can take weeks. More often that not, when I find an item I want, I look at the postage details section to see if they offer express post - probably 1% offer this information. Therefore I have to write to the seller to ask the cost - this can take two days before receiving a reply. I think it would be a good idea for sellers to offer the other postage rates to avoid this. Conversely, I have written to some who say that they ONLY use couriers and not Australia Post and therefore they cannot ever offer express post. Wouldn't it be nice if such sellers could clearly state this somewhere in their listings, you know ... just to be a little helpful!? It would save a lot of time for the buyers and sellers. I would welcome others thoughts on this.

[digital*ghost]

My comment was based on what YOU stated in another of your OWN own replies here about when you might get to post the item, that day or a couple of days time.

And that would be why I don't offer express right now, because I have limitations that would prevent me from posting daily like I do with standard post - because it would be more unprofessional to offer express, have someone purchase and pay for it, then be told 'by the way, it will be two days before it's posted", than to simply offer the services I can always accommodate immediately.

Wanna use logic to explain how it would be more professional to offer a service I can't currently accommodate efficiently. Or are you actually suggesting that the reasons I can't always post express daily - despite the fact that you don't know what they are - is what makes me unprofessional?

[thecatspjs]

Logic DG ?? - its buyer perception that counts

[digital*ghost]

Logic DG ?? - its buyer perception that counts

Yup, and what would be a buyer's perception if I offered express in a listing and didn't post it for a couple of days?

Compared to if a buyer contacts me and asks if I am able to post express, and I reply with an answer that states that I can, but not until X day, thus allowing them the opportunity to be fully (and firmly) informed before they purchase, as opposed to a wishy-washy statement in a listing saying 'if you pay for express, my handling time may be 1 hour, or it may be 2 days', which might not even be seen anyway.

As I said, I do what I do to manage buyer expectations, which is more professional as far as I'm concerned than giving them uncertain terms.

Don't really care if anyone has an argument to that, actually.